Harper Industries, Inc. was formed in 1998 by an employee leadership group after acquiring the assets of DewEze Manufacturing from the Owasso Corporation. Its diverse portfolio of products provides solutions in the fields of agriculture, hydraulics, landscaping and sports turf management under the DewEze, Butler and Harper Turf brand names.

Since Harper’s inception, the number of employees have grown from 50 to 125, and more than 1,450 dealers worldwide have joined the Harper family. For more specifics on Harpers products, visit www.harperindustries.com.


Job Title

Sales Support Representative

Overview of Position

Harper Industries, Inc. is seeking a responsible and charismatic individual to fulfill the Sales Support Representative role. This position will report to the Vice President of Sales and will play a vital role in supporting all sales procedures. The ideal candidate finds fulfillment through assisting others and working in a team environment.

Qualifications

• Bachelor’s degree or relevant sales or industry experience

• Effective written and verbal communication skills, as well as listening skills

• Proficient in all Microsoft Office programs

• Knowledge of sales practices and the most efficient customer service techniques

• Ability to pay strong attention to detail

• Limited travel may be required from time to time

General Job Responsibilities

• Assist sales teams with dealer support and order entry

• Reliable key contact within each sales divisions

• Responsive and competent phone and email etiquette

• Thorough and efficient at compiling product quotes, freight estimates and order entry

• Troubleshoot challenges with customer orders, customer accounts and other related issues

• Ability to comprehend and articulate technical details to configure products

• Provide customer service by staying on top of pending orders and customer requests, and tracking production outputs

• Act as a liaison across multiple divisions and departments as a point person for ongoing activity • Aids sales management with administrative responsibilities (processing submissions, product prioritization, etc.)

• Manages used equipment inventory and promotes offerings internally and across the dealer network

• Perform other duties as assigned

Skills & Specifications

• Passionate about establishing and maintaining healthy relationships among a vast dealer network and across all HII departments

• Inquisitive and possesses good problem-solving skills

• Quick learner and adaptable to new technologies and processes

• Resourceful, intrinsically motivated, and accountable

• Strong communication and interpersonal skills and dedication to customer satisfaction

• Demonstrates appropriate time management, organizational, and multitasking skills

• Team oriented and thrives in a group environment

Position open: Immediately

Beginning Salary: Based on experience

Bonus: -

Application Instructions

For additional information or to apply for this position, please email a cover letter, resume, 3-5 references the following email: careers@harperindustries.com